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Inner Shift Leadership

Terms and Conditions

Terms for using Inner Shift Leadership resources, courses, coaching, programs, and services.

Last updated: October 4, 2026

Welcome to Inner Shift Leadership. By using this website, downloading resources, purchasing a course, applying for a program, or participating in coaching or group programs, you agree to these Terms and Conditions.

01

Business Information

Business Name: Innershiftleadership
Operating Name: Inner Shift Leadership
Location/Jurisdiction: Ontario, Canada
02

Educational and Coaching Purpose

Inner Shift Leadership provides educational, coaching, personal development, and leadership development resources.

Our books, courses, videos, worksheets, coaching, and programs are not therapy, medical care, psychiatric care, addiction treatment, trauma treatment, crisis support, or emergency support.

If you are experiencing severe distress, suicidal thoughts, self-harm thoughts, addiction, psychiatric crisis, or any emergency, please contact a qualified professional or emergency service immediately.

03

Intellectual Property

All website content, books, courses, videos, downloads, worksheets, diagrams, frameworks, and program materials are owned by Inner Shift Leadership / Mark Hugh Sam unless otherwise stated.

You may use purchased or downloaded materials for your personal learning only. You may not copy, share, sell, teach, reproduce, distribute, or modify our materials without written permission.

You may not share your course login, paid downloads, or program materials with others.

04

Purchases, Payments, and Access

Prices are shown at checkout or on the relevant sales page.

If you purchase a course, download, or program, you receive access according to the offer terms at the time of purchase.

If payment plans are offered, you agree to complete all payments unless otherwise agreed in writing.

05

Refunds and Cancellations

Refunds and cancellations are handled according to our Refund and Cancellation Policy.

For questions, contact:

06

No Guaranteed Results

Inner Shift Leadership does not guarantee any specific personal, emotional, health, relationship, business, financial, leadership, or therapeutic result.

Results vary based on many factors, including effort, readiness, consistency, life circumstances, and support.

07

Program Participation

For coaching, group programs, and masterminds, Inner Shift Leadership may determine whether a program is an appropriate fit.

We may decline or discontinue participation if a program is not suitable for a participant’s needs, safety, behavior, conduct, or required level of care.

Participants in group programs are expected to be respectful and maintain confidentiality around what others share.

08

Third-Party Links and Tools

This website may link to third-party tools, websites, platforms, books, or resources. Inner Shift Leadership is not responsible for third-party content, policies, or services.

09

Limitation of Liability

To the fullest extent permitted by law, Inner Shift Leadership, Mark Hugh Sam, and any team members or contractors are not liable for damages arising from your use of the website, courses, resources, coaching, or programs.

Your use of our website and participation in our programs is voluntary.

10

Updates

We may update these Terms from time to time. The updated version will be posted on this page.

11

Contact

For questions, contact:

Contact Inner Shift Leadership

For programs, applications, speaking, workshops, or support.

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